URL to access to our Website support: http://support-bpm.dyndns.org/
BPM Conseil Support "Open Source BI GA" is a value oriented support service that provides your company with unlimited for Pentaho and BPM platforms (hotline, ...). This support include training discounts.
| Pentaho Softwares |
| Supported Softwares | Pentaho platform including:
Pentaho Platform, Pentaho Design Studio
Pentaho Report Designor, Pentaho Report Wizard
Pentaho Analysis Services, Pentaho Data Integration
Pentaho Web Based Ad-Hoc Query & Reporting |
| Supported Versions | 1.6+ |
| Maintenance, Updates | Yes |
| BPM Softwares |
| Supported Softwares | BPM FreeDashBoard
BPM FreeAnalysis
BPM FeeMetrics |
| Supported Versions | 1.0+ |
| Maintenance, Updates | Yes |
| Incident Resolution Support |
| Email Support | Yes |
| Standard Business Hours and Days for Email Support | 9AM to 6PM PST
Monday to Friday |
| Email Initial Response Time | 2 business days |
| Phone Support | No |
| Phone Support Hours | None |
| Phone Initial Response Time | None |
| Number of Contacts | 1 |
| Consulting Support |
| Architecture Assist | 1 conference call |
| BPM consulting services | discount ? |
| Pentaho & BPM Public Training | 20% discount for up to 2 people |
